How to clear workflow stopped error in AX 2012


I got one issue lost week, and after a research I found the solution for the above issue. To resolve the problem just follow the step.
The hierarchy provider did not return any users Workflow stopped error in ax 2012

Stopped (error): X++ Exception: The hierarchy provider did not return any users.

At SysWorkflowHierarchyProvider-resolve
SysWorkflowHierarchyProvicer-resolveHierarchy
SysWorkflowQueue-resume


Problem:
Due to the termination for the employee which is mapped in the live active workflow, this issue has been occurred.
Solution:
1)      Assign the new employee and add in the specific workflow. May if still it’s not coming then need to go with the next step.
The hierarchy provider did not return any users Workflow stopped error in ax 2012

2)      Check the user group; if you are using the user group then you need to assign/add the particular group.
The hierarchy provider did not return any users Workflow stopped error in ax 2012

3)      Assign the relations in the Employee master from System Administrator.



2 comments:

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